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Aim High Children’s Services Privacy Policy

Effective Date: July 8, 2025 Updated November 18, 2025

At Aim High, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our mobile messaging services.

1. Information We Collect

When you opt-in to receive mobile messages from Aim High, we may collect the following types of information:

  • Contact Information: Your mobile phone number.

  • Opt-in Information: The date and time you opted in, the method of opt-in (e.g., web form submission, keyword text), and the IP address from which the opt-in occurred (if applicable).

  • Message Data: The content of the messages we send to you and the messages you send to us (e.g., STOP, HELP replies).

  • Interaction Data: Information about your interaction with our messages, such as delivery status and read receipts (if supported by your device and carrier).

  • Optional Information: If you choose to provide it, we may also collect your name or other demographic information for personalization purposes.

2. How We Use Your Information

We use the collected information primarily for the following purposes:

  • To Deliver Mobile Messages: To send you the marketing, promotional, or informational messages you have opted in to receive from Aim High, as described in our Terms & Conditions.

  • To Manage Your Subscription: To process your opt-in and opt-out requests, confirm your subscription status, and manage message frequency.

  • To Provide Support: To respond to your “HELP” requests and provide customer service related to our messaging program.

  • To Improve Our Services: To analyze message effectiveness, understand user engagement, and enhance our messaging program. This may involve aggregating data to identify trends, but this will not identify you personally.

  • For Compliance: To maintain records of your consent and communication for compliance with applicable laws, regulations, and industry guidelines (e.g., TCPA, CTIA).

3. Sharing Your Information

Aim High is committed to protecting your personal information. We will NEVER share, sell, rent, or lease your mobile information (including your phone number or SMS opt-in status) to third parties/affiliates for their marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our mobile messaging services (e.g., SMS gateway providers, platform hosts). These providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using your data for any purpose other than providing the services on our behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a subpoena, court order, or government request.

  • Protection of Rights: We may disclose your information when we believe it is necessary to protect the rights, property, or safety of Aim High, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our website or through other means if such a transfer occurs and any new privacy policy applies.

4. Data Security

Aim High implements reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your mobile messaging data:

  • Opt-Out: You can stop receiving messages from us at any time by replying STOP to any message you receive.

  • Access and Correction: To the extent required by law, you may have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. Please contact us using the information below to make such requests.

  • Consent Withdrawal: You can withdraw your consent to receive messages at any time by opting out as described above.

6. Children’s Privacy

Our mobile messaging services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

7. Changes to This Privacy Policy

Aim High reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and/or through a message to our subscribers. Your continued use of our mobile messaging services after any changes indicates your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

8. Data privacy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

9. Opt-out

If you wish to be removed from receiving future communications from Aim High Children’s Services, you can opt out by texting STOP.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Aim High Children’s Services 
83 Marlborough Road
Brooklyn, NY 11226
718-853-1750
help@aimhighchild.org